It means that we accept full responsibility for everything installed and delivered to you when purchasing your VPS. In addition, we provide proactive support that includes operating system updates, security patches and primary applications such as Apache, PHP, MySQL and many others whenever they are needed.

Basically, we make sure that what we have delivered is working correctly, we answer your questions and we try to help you resolve any problems you have with your VPS as much as possible.

Even when we manage and support all the elements installed by us in your VPS, in general we can not support additional software installed by you; However in case of a problem with an application our team will try to guide you in its resolution.